Professional Experience

My practical experience in customer service, administration, and tourism.

Support Staff - Travel and Tourism

Mama Afrique Travel and Tour

May 2022 — October 2025

Assin Fosu, Ghana

  • Provided excellent customer service and resolved client inquiries and complaints efficiently
  • Planned and coordinated domestic and international travel itineraries
  • Handled flight bookings, hotel reservations, and visa processing
  • Promoted travel packages through social media and direct client engagement
  • Maintained accurate client records and booking documentation
  • Assisted in administrative tasks and office management

Transferable Skills to Tech

The experience I gained in tourism and customer service has equipped me with valuable skills for software development:

Problem Solving
Client Communication
Project Coordination
Time Management